This help guide walks you through the steps required to install an eSIM on Android Device's, the guide was created using a Samsung Galaxy S21.
There are two install options offered in this help guide, either "install using a QR code" or "manual install"
Before starting the install, it is important you have the following three components:
- A strong internet connection - Ideally using a Wifi network or a good 4G connection
- An eSIM compatible device - If unsure, a list of compatible devices is provided HERE
- The device is not locked to one particular network - If unsure, an article has been provided to talk you through how to determine the "locked / unlocked" status of a device, click HERE
Don't forget to turn on "Data Roaming" after install!
Install Using A QR Code
Step 1:
Scan the QR code, there are two options for scanning;
Option 1:
1) Open camera > Scan QR > Tap "Add plan to phone"
Option 2:
1) Go to Settings > Connections > SIM manager > Add eSIM
Then tap "Scan QR code from service provider" > Now scan the QR code provided
Step 2:
When prompted, tap "Add" > Allow up to 10 minutes for the eSIM to activate > Tap "Done"
Step 3:
Now configure your SIM / eSIM settings correctly
3.1) Leave "Calls" and "Messages" set to your original primary SIM
3.2) Tap "Mobile Data" > Select the eSIM > Tap "Change"
Step 4:
Ensure Data Roaming is Active
Go to "Settings" > Connections > Mobile networks > Ensure "Data roaming" is turned on